[Cmug-talk] ComCast in Scappoose

[James Wagner]

Hello, Phil -

We have comcast internet in Tangent but not TV, so I cannot respond to your specific TV travails. 

In our case, when we signed up, it was the only game in town besides satellite. Now, there are a lot more options - both phone company and two wireless providers (internet). Comcast phone support has not been too bad, though my wife is the one who usually does that, not me, so I can't comment directly.

Personally, I would find your TV situation enough to quit. We get our TV over the air (OPB 7-1 & 7-2) plus an analog translator from Portland. I have a friend in Corvallis who gets his TV by antenna from Eugene. I suspect that Scapoose may be within the service areas of some of the Portland TV stations, though your living situation probably does not allow for roof antennas. 

Here, we have several neighbors with comcast TV. I think that most leave the converter on, just as we do with the data modem. I've heard very few technical complaints, here.

Jim Wagner


________________________________
 From: Philip Russell <phil at cmug.com>
To: CMUG Nelson <cmug-talk at peak.org> 
Sent: Thursday, January 10, 2013 10:37 PM
Subject: [Cmug-talk] ComCast in Scappoose
 
Just want to lodge a different opinion of comcast.net. I am talking about the TV part, not computer or phone, which are we'll OK I guess.
I selected comcast.net in Scappoose, OR. I find it exceptionally worse than DirecTV, which I had in Waldport.
If there is a problem you go through just tons of recorded voices. Getting a person on the phone is very very time consuming.
I find that just turning on the TV set is difficult. Two items have to turn on -- set and cable -- and often they will not turn on with a single push of the on/off button. When that occurs you have to play around to turn on the off item, or turn both off and start over.

Not just that, but comcast advertises 50 meg internet access for computer. It is not 50 meg, it is 16-18 meg! Century is 12, which I had in Waldport.

I know you all like comcast OK. I just hate it. 

Just voicing a different opinion. When my two year contract is over, I will be switching to Century Internet, which uses DirecTV.

Phil
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